FAQs

If you see a transaction on your credit card that you do not recognize or think that it’s unauthorized, please contact rvs_support@showgroundslive.com.

Videos are typically uploaded to our site within a few minutes, however if the network on property is slow, we may wait until after the show day has ended to upload all clips from the day.

At this time our policy is only to remove videos when there is an obvious injury to either horse or rider.